Shipping & Returns
SHIPPING:
ALL OF OUR ITEMS ARE READY TO SHIP.
SHIPPING TIMES ARE NOT GUARANTEED. USUALLY 2-3 DAYS U.S. BASED AND 5-7 BUSINESS DAYS INTERNATIONAL. PLEASE CONFIRM THAT ALL ORDER DETAILS ARE CORRECT BEFORE COMPLETING THE CHECKOUT PROCESS.
IF YOUR BILLING AND SHIPPING ADDRESS DO NOT MATCH, BEFORE YOUR ORDER CAN BE SHIPPED, YOU WILL BE CONTACTED VIA EMAIL TO CONFIRM THE TRANSACTION IS AUTHORIZED.
IF YOU DO NOT CONFIRM THE TRANSACTION BY RESPONDING TO THE EMAIL WITHIN 15 DAYS, YOUR ORDER WILL BE CANCELLED AND YOU WILL BE REFUNDED.
ONCE A PACKAGE LEAVES OUR STUDIO WITH TRACKING, IT IS NO LONGER OUR RESPONSIBILITY. IF A PACKAGE IS RETURNED TO US DUE TO A FAILED DELIVERY (E.G., WRONG ADDRESS, NOT HOME), THE BUYER IS RESPONSIBLE FOR PAYING FOR RE-SHIPMENT.
WE HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY FOREIGN TARIFFS, CUSTOMS FEES, OR IMPORT TAXES ON INTERNATIONAL ORDERS. THESE ARE SOLELY THE RESPONSIBILITY OF THE BUYER.
RETURNS:
RETURNS & EXCHANGES:
ALL SALES ARE STRICTLY FINAL FOR REFUNDS. WE DO NOT OFFER RETURNS OR REFUNDS FOR BUYER'S REMORSE. PLEASE READ THE PRODUCT DESCRIPTION AND VIEW ALL PHOTOS CAREFULLY BEFORE PLACING AN ORDER. THANK YOU FOR UNDERSTANDING.
WE DO OFFER EXCHANGES FOR SIZING ISSUES OR FIT PREFERENCES. YOU MUST CONTACT US WITHIN 15 DAYS OF DELIVERY TO INITIATE AN EXCHANGE. ALL EXCHANGE ITEMS MUST BE RETURNED IN THEIR ORIGINAL CONDITION. WE RESERVE THE RIGHT TO DECLINE ANY EXCHANGE REQUEST IF THE ITEM SHOWS SIGNS OF ADDITIONAL WEAR OR USE.
THE ONLY TIME A RETURN OR REFUND CAN BE ISSUED IS IN THE RARE EVENT THAT YOU RECEIVE THE ENTIRELY WRONG PRODUCT (NOT A SLIGHT COLOR VARIATION OR VINTAGE WEAR). YOU MUST CONTACT US WITHIN 3 DAYS OF DELIVERY WITH PHOTO EVIDENCE. RETURNS ARE HANDLED ON A STRICT CASE-BY-CASE BASIS AND WE RESERVE THE RIGHT TO DECLINE ANY RETURN OR REFUND REQUEST.
PLEASE CONTACT CUSTOMER SERVICE WITH ANY QUESTIONS OR CONCERNS BEFORE PURCHASING:
PLEASE INCLUDE YOUR ORDER NUMBER IN ALL CORRESPONDENCE.